OV Technology - Escalation Matrix

# Process Details Metrics Contact Info 1st Level 2nd Level 3nd Level
1 New Emitra New Emitra Within 2 hrs / Priority customers: 1/2 hour
Name
Contact No.
E-Mail Id
Abhilash Singh Chauhan
Vinod Jangid
Vikas Tailor

OV Technology - District Cordinator Details

# District Name Contact Info 1st Level 2nd Level 3nd Level 4nd Level
1 AJMER Suresh Kumar Chauhan
Name
Contact No.
E-Mail Id
Suresh Kumar Chauhan
Abhilash Chouhan
Gopal Singh
Vinod Jangid
2 JAIPUR Rakesh Kumawat
Name
Contact No.
E-Mail Id
Rakesh Kumawat
Abhilash Chouhan
Gopal Singh
Vinod Jangid
3 BIKANER Sanjay Kumar Joshi
Name
Contact No.
E-Mail Id
Sanjay Kumar Joshi
Abhilash Chouhan
Gopal Singh
Vinod Jangid
4 SIKAR Gopal Sharma
Name
Contact No.
E-Mail Id
Gopal Sharma
Abhilash Chouhan
Gopal Singh
Vinod Jangid
5 GANGANAGAR Sunil Kumar Nayak
Name
Contact No.
E-Mail Id
Sunil Kumar Nayak
Abhilash Chouhan
Gopal Singh
Vinod Jangid
OV Customer Support
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